VM Operations Process

Industry:

Banking/Financial Services

Service(s):

Vulnerability Management as a Service (VMaaS)

Problem

Enterprise banking and insurance institution sought to address infrastructure vulnerability findings across an estate of 10K+ servers hosting about 800 business applications. Initial efforts were slow and highly resource intensive as the primary approach involved meting out these findings to each business application owner.

Solution

Exploited commonalities across the entire business to build centralized VM Operations service. Ran focused campaigns to address the highest-impact vulnerability groups. Optimized processes for diagnostics, automation, approvals and execution of remediation solutions.

Result

Reduced critical vulnerabilities by over 80% in less than 12 months time. Achieved and maintained key risk metrics, such as < 1 defect per server. Reduced the effort and resources involved in the end-to-end process by up to 75%